Vodafone: Scam calls will now be blocked before they even come through to your phone!
A lot of you will have experienced these calls that
come through. They range from Microsoft calling to help with your PC or your
bank manager calling to warn you that your account has had fraudulent activity.
In all cases they will then go on to ask for personal details.
Although a lot of you reading this will be pretty savvy when it comes to
these type of calls, they do still prove to be quite a bit of a nuisance. Especially
if they call through on your work mobile, prevent real clients from getting
hold of you. This is where the purpose of this article comes in...
Vodafone have brought in a new technology that will
them to block any scam calls on a mass scale, stopping them in their track.
This way, you will not have to worry about screening them yourself. Either
manually or via the many caller block apps that are available out there for
apps.
Previously,
Vodafone was able to stop its customers accidentally returning missed calls to
fake numbers but now its customers won't have to receive the call in the first
place.
No more pesky scam calls!.. Well, almost!
That's not
to say absolutely no nuisance calls will come through – inevitably some will
slip through the net – but Vodafone says it will significantly reduce the
volume of fraudulent calls on its network.
When
testing the new system, Vodafone was able to block more than 425,000 nuisance
and scam calls in a single day. Over that week, the company found that the
number of scam call attempts against Vodafone customers had dropped to under
1,000 as scammers realised their calls were not able to enter the Vodafone
network.
Mark
Hughes, Head of Corporate Security for Vodafone UK, said: "The protection
of our customers is paramount and we have been investing heavily in our network
and technology to help stamp out this practice. We will continue to evolve the
technology as well as work with industry bodies and the regulator to ensure we
keep one step ahead of criminals."
This isn't
the only step Vodafone has taken to protect its customers from unwanted calls,
also running a nuisance call bureau which works with customers to prevent more
serious harassing and threatening calls.
Services
like this is why Vodafone in the business world are one of the leading network
services!
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